Privacy Policy

Steinway & Sons is committed to respecting and protecting your privacy. To that end, we have prepared this Privacy Policy to disclose and describe our information gathering and dissemination practices for this website. Steinway & Sons believes that there is a need to address privacy issues in this realm. Steinway & Sons reserves the right to modify or update this Privacy Policy at any time without notice.

This Privacy Policy should be read in conjunction with Steinway & Sons' Terms of Use.

General Principles
Steinway & Sons follows five principles in accordance with worldwide practices for the protection and privacy of our customers:

Principle 1 — Notice and Disclosure
In general, you may visit this website without identifying yourself or revealing any personal information. Some portions of this website may require you to give us personally identifiable information, which is information that enables us to identify you, such as your name, email or other address, or other personal information ("Personal Information"). If you opt to provide us Personal Information, we may use it for purposes such as verifying your identity, sending you information, making the site easier for you to use by not having to enter information more than once, helping you quickly find services or information on the website, helping us create content most relevant to you, alerting you to product upgrades, special offers, updated information and other new services from Steinway & Sons or contacting you. For certain programs, we may make your Personal Information available to our business partners, for marketing and other purposes which we believe may be beneficial to you. In the event of any merger or acquisition of our business in whole or in part, all rights to your Personal Information may be transferred to the acquiring entity.

Principle 2 — Choice/Opt-Out
It is our intent to inform you before we collect Personal Information, and tell you what we intend to do with it. You will have the option of not providing the information, in which case you may still be able to access other portions of this website, although you may not be able to access certain programs or services. In certain portions of this website, we also may enable you to "opt-out" of certain uses of your information, or elect not to receive future communications or services. Users who no longer wish to receive communications from us may opt-out of receiving these communications by emailing us at webmaster@steinway.com and including the word "unsubscribe" in the subject line.

Principle 3 — Data Quality and Access
Steinway & Sons strives to keep your Personal Information accurate, complete and current. We will promptly take steps to correct any inaccuracies in your personally identifiable information of which we are made aware.

Principle 4 — Data Security
Steinway & Sons' intent is to strictly protect the security of your Personal Information, honor your choice for its intended use and carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We have put in place ap